FAQ's

When will I receive my tickets?
Generally tickets will be shipped within 4 days of your purchase unless the on hand date differs on the tickets you have chosen to purchase. The on hand dates are listed on almost all tickets now. If you do not see a date, assume that they are in hand and ready to be shipped out immediately. Tickets are almost all sent out with UPS to assure prompt delivery.

Can I ship to an address other than the billing address?
We permit this on many events, however, you may be asked to provide further identification to have the tickets shipped promptly.

How do I track my package?
You will receive the tracking number quickly after your ticket order has been accepted by the seller. This will not be the case 100% of the time. In some situations the supplier will use email, local office pickup, or will call. This will be explained to the customer upon checkout.

Can I get tickets last minute?
Yes. We will deliver up to the very time of the event. This can happen through many different channels but mainly email, local office pickup, or will call. We assure you that you can purchase at any time and will still get the same great tickets and service.

Why is my ticket printed on a piece of paper?
Many times we will provide customers with paper tickets as a more efficient means to pass the savings along to our customers. The barcodes are the same as tickets you may have seen in the past. These are 100% authentic and becoming a big part of our industry.

The section and row are not the exact same as my order?
Many times we will upgrade customers to slightly better tickets if they become available shortly after the order. This is done as a perk to doing business with OnlineCityTickets.com

Are all your tickets real?
OnlineCityTickets.com only sells 100% authentic tickets. We have sold tickets to over 20,000 different events throughout the world. We give a 100% Buyer Guarantee to stand behind our outstanding service.

Ticket Information
Inventory We are a resale marketplace, not a box office or venue. Ticket prices may exceed face value. This site is not owned by PrivateBank Theater.
Guarantee 100% Buyer Guarantee. Tickets are authentic and will arrive before event.
Address
18 West Monroe Street
Chicago, IL 60603, United States
PrivateBank Theater
The PrivateBank Theatre opened in 1906 originally as the Majestic Theatre in downtown Chicago and was recently known as the Bank of America Theater. The theater has gone through a couple of different name changes including recently the LaSalle Bank Theatre, and the Sam Shubert Theatre before that. The PrivateBank Theatre has gone through a couple different restorations. The most recent took place in May 2006. The PrivateBank Theatre box office has been host to many traveling Broadway shows and events since. The most popular show to have multiple extended stays at the BOA Theater has been the Book of Mormon.

PrivateBank.Theater-Chicago.com is not affiliated with any primary box office or supplier. We are a privately owned and operated business specializing in sales in the secondary market. To buy tickets for any PrivateBank Theatre events in Chicago simply click on the event of interest or call our operators at anytime.